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Merchant Partner

Food & beverages, from-home sellers, service providers are welcomed

How to Join?

01

APPLY

Fill in the online form to apply as Belibeli Partner OR WhatsApp us to have someone to help

02

ACTIVATE ACCOUNT

We will call you to activate your account and for onboarding process

03

READY!

Your account in Belibeli is ready for business within 24 hours!

Pricing

Freemium
RM0

  • Business listing in Belibeli

  • Logistics support

Monthly Package
RM50/monthly

  • We take 0% commission

  • Business listing in Belibeli

  • Logistics support

  • Merchant sales report

  • Administrator support

  • Marketing support

Yearly Package
RM500/yearly

  • We take 0% commission

  • Business listing in Belibeli

  • Logistics support

  • Merchant sales report

  • Priority administrator support

  • Long-term marketing campaign support

Terms & Conditions

Stalls, restaurants, from-home, service providers are welcomed.

Business has consistent business hours.

Accepts 3% banking fees for online transactions, 0 fees for cash transactions.

🗷 No fragile or large items (TV, washing machine, etc.) or easily perishable (ice creams, boba with fancy topping, etc.).

🗷 No cigarettes, e-cigarettes, alcohol, pork, explosives, weapons, illegal drugs listed for delivery items.

🗷 No businesses involving prostitution, human trafficking, gangsterism, terrorism, nuclear weapons and other harmful illegal activities.

Merchant Partner Application

Please fill the form or contact +60198896393 for assistance.

 

Thank you! We will contact you soon to proceed to the next step.

  • What is Belibeli Super App?
    Belibeli Super App is the super app which provides delivery, e-hailing, online mall, and on-demand services (e.g. homestay, catering, etc.). It is available on iOS, Android and Huawei.
  • What is Belibeli Partner?
    Belibeli is a dynamic platform that connects businesses with customers through our Super App. As a partner, you can showcase and sell your products or services to a wide user base.
  • How to join as Belibeli Partner?
    It's simple! Just fill out the partner registration form on our website, and our team will review your application.
  • What are the requirements to become a Belibeli Partner?
    We welcome various businesses to join as partners. Whether you are a restaurant, grocery store, service provider, or retailer, we encourage you to apply. Some important requirements we need are: Is a business entity in Malaysia Operates on a fixed schedule. For instance, Mon - Sun 9am-6pm with Tue off, or Mon-Wed 3pm-11pm. We cannot accommodate businesses that have unpredictable opening and closing times. Business does not involve prostitution, human trafficking, gambling, illegal items, terrorism, and other activities which harm the society. Has own internet access to receive bookings for paid business partners. Agrees to the 3% banking fees for each bookings paid using online transactions. There are no charges for cash transactions or online wallet withdrawals.
  • What areas does Belibeli operate in?
    Currently, Belibeli operates in various locations across Malaysia. We are continually expanding to serve more areas.
  • What are the benefits of being a Belibeli partner?
    As a Belibeli partner, you gain access to logistics solutions. Paid partners get administrator support and marketing solutions at a low cost.
  • How does order fulfillment work?
    For delivery: When a customer places an order, you will receive a notification on the Belibeli partner app. Prepare the order and our delivery partners will pick it up and deliver it to the customer. For on-demand services: When a customer places an order, you will receive a notification on the Belibeli partner app. Prepare or fulfill the service as booked by the customer.
  • What do you charge?
    We collect the monthly or yearly subscription fees, refraining from any commission on your sales. A 3% banking fee is applicable for online payments, while cash transactions remain exempt from fees.
  • What payment methods are available for customers?
    Our Super App accepts various payment methods, including credit/debit cards and digital wallets. You can choose to only accept cash only, accept online transactions only, or accept both payments.
  • How can I manage my menu and pricing?
    You can easily manage your menu and pricing through our partner dashboard. Update your offerings anytime to keep them fresh and relevant.
  • Is there any training or support for partners?
    Yes! We provide training and ongoing support to paid partners to help you optimize your partnership with Belibeli.
  • Can I track my sales and performance?
    Of course! The partner dashboard provides detailed insights into your sales performance, customer feedback, and order history.
  • How do I address customer inquiries or issues?
    For any customer inquiries or issues, our customer support team is here to assist. You can also communicate directly with customers.
  • Are there any marketing opportunities for partners?
    Yes, we offer paid partners all-inclusive marketing collaboration opportunities to promote your business through our Super App and social media channels.
  • How do I get started as a Belibeli partner?
    Take the first step by filling out the partner registration form on our website. Our team will guide you through the onboarding process.
  • Is there a trial period for partners?
    Yes, we offer a trial period for you to experience being a Belibeli partner and evaluate the benefits.
  • What is the subscription refund policy?
    In relation to subscriptions, we offer refunds in situations where no bookings have been received throughout the paid month or year. However, if you have received at least one booking during the paid period, the subscription becomes non-refundable.
  • Can I contact someone?
    Yes! You may reach our support team via WhatsApp here.
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